Unsurface

Terms of Use

Effective date: 2026-04-17
Last updated: 2026-04-17

These Terms of Use (“Terms”) govern your access to and use of the website located at unsurface.ai, including its subdomains and related pages (the “Site”), operated by Unsurface Inc. (“Unsurface,” “we,” “our”).

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Scope of these Terms

These Terms apply only to use of the Site. They do not govern:

  • Use of Unsurface's forensic analysis service, which is subject to a separate signed Terms of Service and Platform User Agreement provided to contracted customers and authorized users.
  • Commercial engagements, pilots, or contracts between Unsurface and specific organizations, which are governed by their respective agreements.
  • Employment, contractor, or advisor relationships with Unsurface, which are governed by separate agreements.

If any provision of these Terms conflicts with a separately signed agreement you have with Unsurface, the signed agreement controls as to the subject matter it covers.

2. Use of the Site

2.1. Purpose of the Site

The Site provides general information about Unsurface, our team, our technology, and how to request access to our service. Site content is informational. It is not an offer to provide services, a guarantee of any outcome, legal or technical advice, or a commitment to contract with any particular person or organization.

2.2. Permitted use

Subject to these Terms, you may access and view the Site for your personal or internal business informational use. You may not use the Site in any way that violates applicable law, infringes others' rights, or damages the Site or its availability to other users.

2.3. Prohibited conduct

You agree not to:

  • Scrape, crawl, harvest, or extract data from the Site by automated means, except for conventional search engine indexing that respects our robots.txt directives
  • Attempt to reverse engineer, decompile, probe, test, or circumvent the security or operation of the Site
  • Use the Site to transmit malware, spam, or other harmful or unlawful content
  • Submit false, misleading, impersonating, or fraudulent information through our contact or access request forms
  • Interfere with or disrupt the Site, the servers or networks hosting it, or any user's access to the Site
  • Use the Site or any content on it to train, fine-tune, evaluate, benchmark, or develop any competing product or model

Violations may result in immediate termination of your access to the Site and may expose you to legal liability.

3. The access request form

If you submit the access request form, you acknowledge that:

  • Submission is informational and does not create a contract, service relationship, or obligation on our part to respond, provide access, or engage in any commercial relationship.
  • We may contact you using the information you provided to discuss your use case, and may choose not to contact you if we determine the fit is not right.
  • You are providing accurate information about yourself and your organization, and that you are authorized to submit on behalf of that organization if applicable.

Information submitted through the form is handled as described in our Privacy Policy.

4. Intellectual property

4.1. Site content

All content on the Site, including text, graphics, design, layout, trademarks, logos, the “Unsurface” name, and the Forensic Self-Descriptions methodology as described on the Site, is owned by Unsurface or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except as expressly permitted by these Terms, you may not copy, reproduce, modify, distribute, publicly display, or create derivative works from Site content without our prior written permission.

4.2. Fair use

Brief excerpts of Site content may be quoted for the purposes of journalism, academic commentary, review, or analysis, provided such use is attributed to Unsurface and is consistent with fair use principles under applicable copyright law.

4.3. Feedback

If you send us feedback, suggestions, or ideas about the Site or our service — through the access request form, email, or otherwise — you grant us a non-exclusive, perpetual, royalty-free license to use, reproduce, modify, and incorporate that feedback without obligation or compensation to you. We will not identify you as the source of feedback in any public communication without your consent.

5. Third-party links and content

The Site may contain links to third-party websites, services, or resources that we do not operate or control. We include such links for convenience and informational purposes only. We do not endorse and are not responsible for the content, accuracy, privacy practices, or availability of third-party sites. Your use of third-party sites is subject to their own terms and policies.

6. Disclaimers

THE SITE AND ALL CONTENT ON IT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, OR UNINTERRUPTED OPERATION. SITE CONTENT IS FOR GENERAL INFORMATION ONLY AND DOES NOT CONSTITUTE LEGAL, TECHNICAL, INVESTMENT, OR PROFESSIONAL ADVICE. YOU SHOULD NOT RELY ON SITE CONTENT AS THE BASIS FOR ANY DECISION WITHOUT INDEPENDENT VERIFICATION.

Nothing on the Site is an offer or commitment by Unsurface to detect, authenticate, or make any determination about any specific media content. Any such commitments are made only through signed service agreements.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNSURFACE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, ADVISORS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR REPUTATIONAL DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, LOSS OF GOODWILL, OR EDITORIAL OR PUBLICATION LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF THE SITE, REGARDLESS OF THE LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow exclusion of certain warranties or limitation of liability for certain types of damages. In those jurisdictions, the foregoing limitations apply only to the fullest extent permitted by law.

8. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Unsurface and its personnel from and against any third-party claim arising out of (a) your violation of these Terms, (b) your violation of applicable law or third-party rights, or (c) your use of the Site.

9. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, for any reason, including breach of these Terms. Upon termination, the provisions of these Terms that by their nature should survive (including Sections 4, 6, 7, 8, 10, and 12) will continue to apply.

10. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, U.S.A., without regard to conflict-of-laws principles. Any dispute arising out of or relating to your use of the Site or these Terms will be resolved exclusively by binding arbitration administered by JAMS in Wilmington, Delaware, under its Streamlined Arbitration Rules, in English, before a single arbitrator. Each party waives any right to a jury trial or to participate in any class or representative action. Notwithstanding the foregoing, Unsurface may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

11. Changes to these Terms

We may modify these Terms from time to time. Material changes will be reflected in the “Last updated” date above and, where appropriate, announced through the Site. Your continued use of the Site after the effective date of a change constitutes acceptance of the updated Terms.

12. General

  • Entire agreement: these Terms, together with the Privacy Policy and any other notices we post on the Site, constitute the entire agreement regarding your use of the Site.
  • Severability: if any provision is held unenforceable, the remaining provisions continue in effect.
  • No waiver: our failure to enforce any provision does not waive our right to do so later.
  • Assignment: you may not assign these Terms. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or otherwise as permitted by law.
  • No agency: nothing in these Terms creates any partnership, joint venture, agency, fiduciary, or employment relationship between you and Unsurface.

13. Contact

Questions about these Terms of Use:

Email: legal@unsurface.ai (or hello@unsurface.ai)
Postal: Unsurface Inc., 4907 Walton Avenue, Philadelphia, PA 19143, USA